1. Introduction

DELADIGIT, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IT consulting and remote support services.

2. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and business address
• Business Information: Company name, job title, industry, and IT requirements
• Technical Data: IP address, browser type, operating system, and website usage information
• Communication Data: Messages, inquiries, and service-related correspondence
• Service Data: Information related to your IT infrastructure and support needs

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide IT consulting and remote support services
• To respond to your inquiries and service requests
• To communicate with you about our services and IT solutions
• To improve our website and services based on your feedback
• To comply with legal obligations and protect our legitimate interests
• To send you relevant IT insights and updates (with your consent)

4. Data Security & Protection

We implement enterprise-grade security measures to protect your personal data, including encryption, access controls, and regular security assessments. As an IT consulting firm, we adhere to industry best practices for data protection and cybersecurity.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With trusted IT service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with business transactions (with appropriate safeguards)
• With your explicit consent for specific purposes

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

As a global IT consulting provider, your data may be transferred internationally. We ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your data during international transfers.

9. Cookies and Tracking

Our website uses essential cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website.

11. Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.